As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Thank you for shopping with us. We want you to love your purchase, and we stand behind the quality of our facial product. If for any reason you are not satisfied, please review our return policy below.
Eligibility for Returns
- Returns are accepted within 30 days of the delivery date.
- To be eligible, the product must be unused, unopened, and in its original packaging.
- For safety and hygiene reasons, we cannot accept returns of any opened or used product.
Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us within 7 days of delivery.
- Provide your order number and a photo of the issue.
- We will send a replacement or issue a refund at no extra cost.
How to Start a Return
To initiate a return:
- Email us at [your support email] with your order number.
- Our team will provide return instructions and a return authorization (if applicable).
Refunds
- Once the returned item is received and inspected, we will process your refund.
- Refunds are issued to the original payment method within 5–7 business days.
- Original shipping charges are non-refundable, unless the return is due to an error or defect.
Exchanges
Because we only offer one product, we do not process exchanges. If eligible, you may return the item for a refund and place a new order.
Return Shipping
- Customers are responsible for return shipping costs, unless the product was damaged or incorrect upon arrival.
- We recommend using a trackable shipping service.
Questions?
Our support team is here to help. Contact us anytime at [your support email].